dashboards

2 articles tagged dashboards.

Politics

The Municipal Service Dashboard Is Now a Political Document

Queue times, complaint backlogs, and permit delays used to be internal operating measures. They now define whether city government feels competent.

By Mira Faraj · Jun 9

Opinion

The Case Against Dashboard Theatre

Organizations have confused visibility with understanding. The dashboard has become a performance of control more often than an instrument of it.

By Theresa Bauer · Jun 8